Welcome to Spa Diva.
Protecting your personal data is essential to us. This Privacy Policy explains what information we collect, how it is used, protected and what your rights are.
By using our website https://spadivacasa.com/, you accept the practices described in this policy, in accordance with the GDPR and standards required by Google.
1. Data Controller
Spa Diva – Casablanca, Morocco
Email: contact@spadivacasa.com
Phone: 0520-128734
Spa Diva is responsible for processing the data collected on the website.
2. Data Collected
2.1. Data Provided Voluntarily
- First and last name
- Phone number
- Email address
- Message or booking request
2.2. Data Collected Automatically
- IP address
- Browser / device type
- Pages viewed
- Browsing duration
- Cookies (Google Analytics, Google Ads…)
3. Purpose of Processing
3.1. Treatments and Services
- Appointment management
- Responding to requests
- Customer follow-up
3.2. Website Improvement
- Traffic analysis
- User experience optimisation
- Website security
3.3. Marketing
- Targeted advertising
- Remarketing
- Performance measurement
4. Cookies
Our website uses cookies for:
- Proper website operation
- Visit analysis
- Advertising campaigns
You can disable cookies through your browser settings.
5. Data Sharing
Data may be shared with:
- Our hosting provider
- Google (Analytics / Ads)
- Technical service providers
- Booking solutions
No data is sold to third parties.
6. Data Retention Period
- Customer data: 3 years
- Cookies: 13 months
- Forms: 12 months
7. Security
We protect data through:
- HTTPS / SSL
- Secure servers
- Limited access
- Regular backups
8. Your Rights
You may request:
- Access
- Rectification
- Deletion
- Objection
- Restriction
- Withdrawal of consent
Contact:
contact@spadivacasa.com
0520-128734
9. Third-Party Services
The website may use:
- Google Analytics
- Google Ads
- Google Tag Manager
- Social networks
10. Policy Changes
This policy may be updated at any time.
Last updated: 19/11/2025.
11. Contact
For any questions:
contact@spadivacasa.com
0520-128734